Shipping Policy

We aim to make shipping simple and reliable for our customers:

Shipping Time:
Orders are processed and shipped within one business day of your order confirmation.

Shipping Rates:

$7 Flat Rate for all orders of $39.99 or less.
FREE Shipping for orders of $40 or more.

Tracking Information:
Once your order is on its way, we’ll send a tracking number to the email address provided at checkout, so you can follow your package’s journey.

Need Assistance?
If you have questions about your shipment, please reach out to us at contact@thesoapingfactory.com – we’re here to help!

Return & Refund Policy

At Oats Garden, your satisfaction is our top priority. We stand by the quality of our products, and while we don’t encourage returns, we understand that sometimes things don’t go as planned.

Our 100% No-Questions-Asked Guarantee:
If you’re not completely satisfied with your purchase, simply reach out to us. We’ll make it right – whether through a replacement, refund, or a solution that ensures you’re happy with your experience.

Contact Us:
If you need assistance, please get in touch with our team at [contact info]. We’re here to help and committed to making sure every customer feels valued.